We went to pull out the sofa bed for my teenager and we couldn't believe the stain the size of a basketball and dirt so we folded it up and called for a cot and another remote because we had one for two tvs. So we made the most of our laying towels around to walk on I brought clorox wipes to sanatize remotes but ended up doing counter tops.toilet seat and door handles as well. When we got there we didn't take our shoes off because the carpeting looked like it had blood stains on it and was filthy.we sat there and debated about leaving but didn't.
So we finally got to our room around 430 with no apologies.
It started out us getting there an hour before check in and them saying about another 45 minutes.no problem at all we'll go eat at the buffet! So we went back at 4pm (check in time) and it wasn't ready so I asked what's the point of a check in time and was told they have until 6 to clean the room.anyone ever hear of this? Our two room 'suite' was disgusting the only reason we stayed and almost didn't was the kids were really looking forward to the pool and arcade. We stay at Black Bear a couple times a year but that may be changing.